Location
King of Prussia, PA
About Us
BARK U is King of Prussia’s most trusted destination for exceptional dog care. Staffed with
certified professionals with a deep understanding of canine behavior and years of experience, BARK U
prioritizes safety, enjoyment, and stress-free experiences for dogs.
At BARK U, we offer a comprehensive range of services including Lodging, Daycare, Grooming, Training,
and Transportation, all backed by expertise and dedication.
Job Description
As a Booking Specialist, you will be responsible for managing incoming booking inquiries, reservations, and ensuring a smooth check-in and check-out process for guests. You will play a pivotal role in providing excellent customer service and maintaining efficient communication with guests and internal departments.
Responsibilities:
- Guest Coordination: Greet guests in a professional and friendly manner; Handle incoming calls,
emails, and in-person inquiries; Provide guests with information related to services offered - Reservation Management: Enter bookings accurately into the reservation system and
confirm reservations with guests; Provide recommendations and information about add-ons,
special amenities, promotional offers and packages. - Customer Service: Address guest concerns and inquiries promptly and professionally; Ensure
all guest requests and preferences are communicated to relevant departments; Interact with dogs
and clients as appropriate. - Administrative Tasks: Support Front Office team with daily administrative tasks as assigned;
Handle payments and process invoices, as necessary; Communicate effectively with colleagues
to ensure seamless guest experiences; Ensure general cleanliness of lobby.
Requirements:
- Minimum three years working in a reception setting; veterinary, medical, or hospitality setting preferred.
- Excellent communication skills and high attention to detail.
- Positive, can-do attitude with forward-thinking initiative.
- Ability to work efficiently under pressure.
- Flexibility to work shifts, including weekends.
Benefits: This is a full-time role that offers a variety of benefits and perks, including:
- Competitive Salary
- Paid Time Off
- Medical, Dental and Vision insurance for you and your dependents
- Life Insurance
- 401(k) Retirement Plan with company match
- Tuition reimbursement
- Opportunities for career growth and development within the organization.
- A dynamic and supportive work environment focused on teamwork, guest satisfaction – and most of all – happy dogs!
Send your resume with a brief introduction of yourself to careers@barku.net or fill out the form below for consideration!
