Lobby Hours, Holiday Hours & Check-In Information
Care When You Need It
Our team is here 24 hours a day, 365 days a year. While each service has different arrival and pickup times, this page has everything you need to plan your visit.
STAFFED OVERNIGHT, 24/7
Our lodging team is onsite around the clock to provide supervision, safety, and care for overnight guests.
EXTENDED HOURS FOR BUSY SCHEDULES
Flexible daycare, lodging, and pickup options are designed to better fit the needs of busy dog parents.
TRANSPORTATION AVAILABLE
The BARK U Bus makes daycare and lodging more convenient with scheduled pickup and drop-off services.
CONSISTENT, RELIABLE DOG CARE
Whether it’s daycare, lodging, grooming, or training, our team is here to provide dependable care you can count on.
Hours of Operation
Our hours vary by service, but you can rest easy knowing our team is onsite 24 hours a day, 365 days a year—including all major holidays. Whether your pup is staying overnight or visiting for the day, we’re always here to provide exceptional care.
Lobby Hours
Monday–Friday
7:00 AM - 7:00 PM
Saturday & Sunday
8:00 AM - 4:00 PM
Our front desk is available during these hours for check-ins, check-outs, tours, and guest assistance.
Lodging Check-in & Check-Out
Monday–Friday
Check-In
- 3:00 PM - 5:30 PM
Check-Out
- 7:00 AM to 10:00 AM
Saturday–Sunday
Check-In
- 2:00 PM to 4:00 PM
Check-Out
- 8:00 AM to 10:00 AM
Need more flexibility? Early check-in and late check-out are available for a small additional fee.
Holiday Hours
Closed to the Public
- New Year's Day
- Easter Sunday
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
MODIFIED LOBBY HOURS
New Year's Eve
7:00 AM - 12:00 PM
Friday after Thanksgiving
1:00 PM - 3:00 PM
Christmas Eve
7:00 AM - 12:00 PM
Although we are closed to the public or operate with shortened hours on certain holidays, our facility remains staffed 24/7.
